Policy of Hotel Rembau
- Check-in from 14:00 hours.
- Check-out until 12:00 hours.
- For installation of DVD System in room will have surcharge RM 5.00.
- Extra Single mattress will have surcharge RM 10.00.
- Deposit as RM20 is collected during Check-In.
- Hotel management will charge RM5/ hour for late check out.
- Extended time will only provide to the customer if the room is empty.
- All transaction must be in Ringgit Malaysia(RM).
- Full payment is required before you enter the room.
- Customers have to place a deposit of RM20.00 for each key.
- The deposit will return to customers during check out.
- All major credit cards are accepted.
- Cancellation is not refund for any special offer, but normal is refundable.
- Traveller must be inform to hotel about cancellation at least 4 day before check in date, otherwise one night penalty will be charge to the guest.
- All cancellation & refund is subject to processing fee + Bank or Payment Getaway Charges.
Rules and regulations in Room
- Each room only for two persons, if more than two persons whom the knowledge of hotel management will have surcharge.
- Non hotel tenants have to leave the room by 12.00 am.
- Any facilities such as fridge which required by customers will have surcharge for it.
- For installation of DVD System in room will have surcharge RM10.00, hotel management do not provide DVDs. Any DVDs violate the law of Malaysia are prohibited.
- Extra mattress will have surcharge RM10.00. Hotel management only provides bed, pillow, blanket and towel.
- Customers are prohibited cooking in the room.
- Customers are not allowed to hang clothes outside the room especially in the alley.
- No pets and smelly fruits.
- The hotel management will not be held responsibility for any of your missing or damaged belongings during your stay in our premise.
- Any action disregard the law in Malaysia are prohibited in Hotel Rembau.
- The Muslims are not allowed to bring along their partner which is not married legally.
* We hope our dear customer will follow the rules and regulations and at the same time protect our company reputation.
* n action according to the law will be carried out to any customer who violate the rules and regulations.